A repeatable process for building durable, operable AI, data, and platform systems across product and services engagements.
It’s not an acronym, it’s an actual journey.
TREK is the OmniArcs engagement model for taking complex product and platform work from discovery through production and ongoing operation. It applies across AI systems, data foundations, platform modernization, and agentic applications, providing clear scope, traceability, and governance at every stage.
From early alignment to hardened operations, TREK supports teams in delivering systems that can be evaluated, operated, and evolved with confidence. Knowledge Work Agents are one possible outcome when TREK is applied to knowledge platforms, but the process itself is outcome-agnostic and designed to support a wide range of product and services engagements.
Align stakeholders on outcomes, capture sources, and governance requirements for a knowledge platform. Delivered as a knowledge transfer and discovery exercise, SCOUT establishes a shared map of knowledge workflows, risks, and priorities. We align sponsors, operators, and subject matter experts on what your platform must do, mapping capture flows (including Locus AI), access policies, and how IKE Workbench Collections should be structured for traceable delivery.
Translate discovery into a concrete plan for IKE Workbench Collections, personas, and skills. We clarify objectives, governance needs, operational requirements, and security roles to lay the foundation for adoption and delivery. Hidden dependencies surface as we turn "status quo" into "status know," then create a delivery roadmap that aligns teams, tooling, and governance posture with clear roles, pacing, and risk controls.
Build and deploy IKE Workbench capabilities with automation, testing, and operational transparency. We deliver Knowledge Collections, personas, skills, and integrations with a disciplined, measurable cadence. Plans turn into production through infrastructure as code and reproducible environments, keeping safe velocity with guardrails, observability, and security baked in.
Operate and harden production Knowledge Work Agents with governance, monitoring, and security. We ensure support systems, lineage, and access controls stay visible and reliable at scale. Teams harden deployments, implement practical governance, and build support processes that keep security and reliability at the center of every change.
Start with our platforms, or work with us to build and deploy yours.
